TERMS AND CONDITIONS



These Terms and Conditions (“Terms”) govern the use of the website and services operated by Noah Innolutions Private Limited, operating under the brand NOINSO.
By accessing this website, purchasing products, or using any services provided by NOINSO, the user agrees to be bound by these Terms.


1. Company Information

Noah Innolutions Private Limited
No 29, School Street, Mambakkam Village
Kancheepuram, Chennai – 600127
Tamil Nadu, India


2. Scope of Products and Services

NOINSO designs, manufactures, distributes and supplies engineered protection systems intended for residential, commercial and industrial applications.

These systems may include, but are not limited to:

  • Flood protection barriers and water intrusion control systems
  • Fireresistant and heatresistant protection systems
  • Acoustic doors and soundcontrol threshold systems
  • Safety and security doors
  • Structural threshold protection systems
  • Custom protection systems designed for specific environmental or operational conditions

Products may be supplied as DIY systems, custom fabricated systems, or professionally installed systems, depending on the product type and project requirements.
NOINSO reserves the right to modify product specifications, designs and configurations without prior notice.


3. Use of Website

Users agree to use the website only for lawful purposes.

Users shall not:

  • Attempt unauthorized access to systems
  • Interfere with website functionality
  • Reproduce proprietary information without permission
  • Misrepresent identity or affiliation with NOINSO

NOINSO reserves the right to suspend or terminate access where misuse is suspected.


4. Product Information and Performance

Product descriptions, specifications and performance claims are provided for general informational purposes.

Actual product performance may vary depending on several factors including but not limited to:

  • Installation conditions
  • Structural compatibility
  • Environmental exposure
  • Usage patterns
  • Maintenance practices

NOINSO does not guarantee absolute protection against all external threats or environmental conditions, including extreme or unforeseen circumstances.
Products are designed as riskmitigation systems, not as absolute guarantees against damage or loss.


5. Orders and Acceptance

All orders are subject to acceptance by Noah Innolutions Private Limited.

The company reserves the right to:

  • Refuse or cancel orders
  • Revise product configurations
  • Discontinue products or services
  • Modify pricing structures

without prior notice.


6. Pricing

Prices displayed may change without notice.

Additional costs may apply, including but not limited to:

  • Taxes
  • Shipping charges
  • Installation charges
  • Customization costs

unless explicitly stated otherwise.


7. Installation Disclaimer

Certain products are designed for selfinstallation, while others may require professional installation.

NOINSO shall not be responsible for:

  • Incorrect measurements
  • Improper installation
  • Structural incompatibility
  • Installation performed by unauthorized third parties
  • Misuse or improper operation of the product

The customer is responsible for ensuring appropriate installation conditions and compliance with instructions.


8. Limitation of Liability

To the fullest extent permitted by law, Noah Innolutions Private Limited, including its:

  • Directors
  • Dmployees
  • Engineers
  • Installers
  • Contractors
  • Distributors
  • Partners

shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Business interruption
  • Property damage
  • Loss of profits
  • Loss of business opportunities
  • Environmental damage
  • Installation failures caused by third parties
  • Misuse or improper application of products

The maximum liability of the company shall not exceed the purchase value of the product supplied.


9. Intellectual Property

All intellectual property on this website, including:

  • Product designs
  • Engineering concepts
  • Technical documentation
  • Brand names
  • Trademarks
  • Images and graphics

Remain the exclusive property of Noah Innolutions Private Limited.

Unauthorized reproduction, distribution, or commercial use is prohibited.


10. Force Majeure

NOINSO shall not be liable for delays or failure in performance resulting from events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Extreme weather events
  • War or civil unrest
  • Transportation disruption
  • Supply chain interruptions
  • Labor disputes
  • Infrastructure failures

11. Governing Law

These Terms shall be governed by the laws of India.
Any disputes arising from the use of this website or the purchase of products shall fall under the exclusive jurisdiction of the Courts of Chennai, Tamil Nadu.

POLICIES



WARRANTY POLICY


NOINSO provides limited warranty coverage for its protection systems.


Warranty Duration

Metal components: 10 Years

Rubber and plastic components: 2 Years

The warranty applies only to manufacturing defects.


Warranty Exclusions

The warranty does not apply to:

  • Physical damage
  • Improper installation
  • Misuse or abnormal usage
  • Environmental conditions beyond product design limits
  • Structural failure of surrounding infrastructure
  • Unauthorized modifications or alterations
  • Damage caused during transportation after delivery

NOINSO reserves the right to inspect products before approving warranty claims.




RETURNS AND REFUND POLICY


Due to the specialized and often customized nature of NOINSO products, returns are restricted. Returns are only accepted in cases of verified manufacturing defects.


Returns will not be accepted if:

  • The product has been installed
  • The product shows physical damage
  • The product has been modified
  • The product was used improperly
  • Damage occurred after delivery

Upon verification of a manufacturing defect, NOINSO may choose to:

  • Repair the product
  • Replace the product
  • Provide equivalent replacement components

Refunds are issued only at the discretion of the company.




SHIPPING POLICY


Products are currently shipped within India only through third‑party logistics providers.
Delivery timelines are indicative and not guaranteed.


NOINSO shall not be liable for delays caused by:

  • Logistics carriers
  • Weather conditions
  • Regulatory restrictions
  • Supply chain disruptions

Risk of loss transfers to the customer upon handover to the shipping carrier.




PRIVACY POLICY


The website may collect the following information:

  • Name
  • Email
  • Phone number
  • Location
  • Contact inquiries
  • Subscription data
  • Analytics and tracking data

This information may be used to:

  • Respond to inquiries
  • Process orders
  • Improve website performance
  • Provide updates and marketing communication

Information may be shared with service providers such as:

  • Logistics partners
  • Payment processors
  • Analytics providers

NOINSO does not sell personal data.

DISCLAIMER



PRODUCT PERFORMANCE DISCLAIMER


NOINSO products are designed and engineered as risk‑mitigation systems intended to reduce the impact of specific environmental or operational conditions.
However, no protective system can guarantee complete prevention of damage or loss under all circumstances.

Product performance may vary depending on several factors, including but not limited to:

  • Installation quality
  • Structural conditions of the building
  • Surrounding infrastructure
  • Environmental exposure
  • Maintenance practices
  • Intensity of external events

NOINSO products are not guaranteed to provide absolute protection against extreme or unforeseen events including but not limited to:

  • Severe floods
  • Extreme fire conditions
  • Structural failure of buildings
  • Natural disasters
  • Abnormal environmental conditions.

The use of NOINSO systems should be considered one component of a broader safety or riskmanagement strategy and customers are responsible for implementing appropriate complementary safety measures.

Noah Innolutions Private Limited shall not be liable for damages arising from events exceeding the design limits or intended use of the product.


INSTALLATION RESPONSIBILITY DISCLAIMER


NOINSO products may be supplied in different formats, including:

  • Selfinstallation (DIY) systems
  • Professionally installed systems
  • Customized engineered solutions.

For products intended for selfinstallation, the customer assumes full responsibility for:

  • Accurate measurements
  • Proper installation
  • Compliance with installation instructions
  • Ensuring structural compatibility with the installation location.

Where installation services are provided by thirdparty contractors or independent installers, such parties operate independently and are not employees of Noah Innolutions Private Limited unless explicitly stated in writing.

NOINSO shall not be responsible for:

  • Improper installation
  • Incorrect measurements provided by customers
  • Structural defects in the installation site
  • Installation performed by unauthorized individuals.

Failure to follow installation instructions may void warranty coverage.


PRODUCT USE AND APPLICATION DISCLAIMER

NOINSO protection systems are designed for specific intended applications.
Customers must ensure that products are used only within their specified design parameters and intended environments.

Misuse, improper application, or use outside intended design conditions may result in:

  • Reduced product effectiveness
  • Structural damage
  • Voiding warranty coverage.

NOINSO shall not be responsible for damages resulting from:

  • Misuse of products
  • Unauthorized modifications
  • Incorrect product selection
  • Installation in unsuitable locations.

Customers are encouraged to consult NOINSO or authorized representatives before installation where uncertainty exists.


DISTRIBUTOR AND DEALER LIABILITY DISCLAIMER

NOINSO products may be distributed through authorized dealers, resellers or installation partners.
Such entities operate as independent commercial entities unless otherwise specified by formal agreement.

Noah Innolutions Private Limited shall not be responsible for:

  • Representations made by unauthorized sellers
  • Installation services performed by third parties
  • Pricing or service terms set independently by dealers.

Customers are advised to verify the authorization status of any dealer or installer prior to engagement.


WEBSITE DISCLAIMER

All information provided on the NOINSO website is intended for general informational purposes only.

While reasonable efforts are made to ensure accuracy, the company does not guarantee that all information on the website is:

  • Complete
  • Current
  • Free from errors.

Technical specifications and product features may change without notice.

Users rely on the website content at their own discretion and risk.